Explore FAQs and instructional videos to supercharge your product images! For unanswered questions, email [email protected].

Table of contents


General FAQ

What exactly is Picjam?

How does Picjam work?

Who can benefit from using Picjam?

Is Picjam free to use?

Is there a limit to the number of images I can generate?

What categories are currently supported?

What happens if my category isn’t supported yet?

Can I share the generated images?

Where can I use my photos?

How can I request a feature?

How to report bugs?

Getting started

How do I get the best results out of Picjam?

How do I download the generated images at higher quality?

Editing images

What if the AI gets some details wrong?

Credits

What are credits?

When do my credits expire?

Can I purchase more credits?

What happens to my credits if I don't use them all before the monthly reset?

How do I track my Picjam credits?

Subscriptions

How much does a subscription cost?

Can I change my subscription plan?


Getting started

How do I get the best results out of Picjam?

✅ Upload only one product

✅ Multiple angles & backgrounds

✅ Good lighting helps

❌ Avoid patterns

❌ Avoid text

How do I download the generated images at higher quality?

Use our Upscaler tool in Photo Editor to double the resolution! Currently, this means going from 1024x1024 px to 2048x2048 px.


Editing images